John Pang has more than 20 years of consulting and facilitation experience working in the energy industry. He specializes in strategic planning, process improvement, and change management with a focus on business planning within electric utilities. Prior to joining ScottMadden, John was a consultant and country manager for AsiaWorks Corporate Division in Hong Kong, where he partnered with organizations to create personal growth and development strategies and implement high-impact change management solutions. John has facilitated strategic planning workshops and management development sessions around the world, in 15 countries for more than 40 different multinational companies and utilities. He has published energy industry thought leadership and academic research in international journals dealing with memory and cognition and human performance. John received a B.S. from the University of Guelph, an M.A. in experimental psychology from York University, and an M.B.A. from Duke University.