Results from the ScottMadden UMMBC 2012 Survey

Many companies proudly claim that their employees are their most valuable asset. As an organization whose business it is to manage the purchases, stock levels, and provision of critical materials and services on a daily basis, one could argue the supply chain organization should be just as adept at managing its human assets. However, recent studies have shown that external labor market pressures, changes in the characteristics of the labor force, and inter-organizational disconnects (e.g., between HR and supply chain) are among many factors challenging supply chain’s ability to field the skilled workforce needed.

Everything You Always Wanted to Know about Finance and Accounting Centers of Expertise, But Did Not Know to Ask

As finance and accounting shared services operations continue to mature, companies are increasingly attempting to add more value by “moving up the value chain.” While there are various ways to expand shared services, one of the common philosophies is to implement Centers of Expertise. But what is a Finance and Accounting Center of Expertise? What makes it different? Who should lead it?

This article offers ScottMadden’s perspective and attempts to answer “everything you always wanted to know about Finance and Accounting Centers of Expertise, but did not know to ask.”

A Guide for Managing Talent in Shared Services Organizations

Talent management has become a critical topic for shared services leaders as they face the challenge of attracting and retaining the best and brightest talent for their shared services organizations (SSOs), while managing costs and performance levels in a hypercompetitive environment.