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Utility Evolution Brings About the (Re)Integration of System Planning Processes

May 1, 2023

A Brief History of Utility Planning

Prior to the 1990s, investor-owned utilities (IOUs) were largely vertically integrated, housing each utility function—generation, transmission, and distribution—under one roof. This structure, and the large, centralized nature of generation resources at the time, gave rise to a planning process that involved forecasting customers’ demand, building generation to support that demand, and then planning for the necessary transmission and distribution to support energy delivery.


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Transforming in Uncertain Times

April 21, 2023

Learning from Australia: Takeaways from the 2022 SEPA Fact-finding Mission

April 18, 2023

Each year, a cohort of utility, technology, and other industry executives join Smart Electric Power Alliance (SEPA) to learn about the adoption and acceleration of clean energy in markets worldwide and gather information on practical lessons and best practices to bring back home. In the SEPA TV episode below, CPS Energy’s Lisa Lewis, TECO’s Archie Collins, ScottMadden’s Cristin Lyons, and SEPA’s Sheri Givens unpack some significant takeaways from the 2022 Fact-Finding Mission to Australia.


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Utility Customer Innovation Alignment

April 5, 2023

CHALLENGE

A large US investor-owned utility’s Customer Solutions organization recently restructured, combining two Customer Solutions Innovation organizations. The utility wanted to align approaches and processes across these two organizations, adopt leading practices from other utilities and industries, and reassess the skillsets needed for the Customer Solutions Innovation employees. ScottMadden was engaged to help the utility evaluate the current state of the customers’ practice, align processes, and navigate emerging regulatory requirements related to Customer Solutions.


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Protected: Shared Services and Outsourcing Week Spring 2023

March 30, 2023

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Six Symptoms Indicating You Need to Revamp Your Project Management Process and Controls

February 21, 2023

It is critical to continuously assess your organization to identify and address gaps that impede the organization’s ability to execute projects successfully and stay in alignment with the overall business strategy. Failure to successfully manage and execute projects coherently across the organization will have a direct impact on the health of the business. By having a robust project management process, systems, and controls in place you can mitigate the risks associated with how the organization plans and executes projects and initiatives.


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Documenting Corporate Sustainability and ESG Governance for a Fortune 100 Company

February 17, 2023

Challenge

The board of directors of a Fortune 100 company wanted to better understand governance and controls around its Environmental, Social, and Governance (ESG) commitments. The company is recognized as an industry leader in many aspects of ESG, but the board was concerned that much of what was currently done on a voluntary basis could soon become mandatory and would face additional scrutiny. This sense was driven by pending SEC rulemaking on ESG disclosures, increased demand for ESG data from investors and creditors, and the company’s own public commitments in areas such as decarbonization.


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Framework for Tool Selection: What You Need to Consider

January 23, 2023

Organizations have several options for leveraging technology to improve performance on integrated business processes, like Procure-to-Pay (P2P) or Order-to-Cash (O2C), including:


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Empowering Supply Chain Business Intelligence

January 20, 2023

Supply Chain Management Business Intelligence

Most companies have work management and asset management ERP systems that provide generous amounts of data. The challenge is aggregating and interpreting the data to make actionable decisions regarding available on-site materials, order statuses, and more. This effort is further complicated during periods of disruption and uncertainty in the supply chain. A well-designed business intelligence tool can make sense of information to enhance decision-making and improve business outcomes.


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Operational Technology Service Delivery Model

January 20, 2023

Creating or increasing the efficiency of an operational technology (OT) division for a company is no easy task. Corporations often seek operational technology consulting to effectively deploy operational technology to optimize the efficiency of day-to-day operations through careful planning and deployment of resources.


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Welcome to ScottMadden!

Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.