Federal Energy Regulatory Commission (FERC) Commissioner Christie recently noted: “The United States is heading for a reliability crisis…. Dispatchable generating resources are retiring far too quickly and in quantities that threaten our ability to keep the lights on.”

While families gathered for a long holiday weekend in late December 2022, the bulk power system narrowly avoided cascading outages across the Eastern Interconnection.

As of this writing, we are well over three years beyond the initial shock of the COVID-19 pandemic. Utilities have been dealing with post-COVID whipsaw effects of higher prices, higher interest rates, and evolving objectives.

Energy is front-page news in Australia.

In 2017, shared services conferences buzzed with anticipation as banners proclaimed, “The robots are coming!” with robotic process automation (RPA) and chatbot technologies creating a wave of excitement soon followed by conversational agents, blockchain, and artificial intelligence (AI) promises. Though these technologies have created value in particular parts of our shared services processes, none have yet to revolutionize
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Human Resources Shared Services Case History

Our client, a world leader in scientific instrumentation, has grown through technological innovation, commercial excellence, and strength in emerging markets. The company has also enhanced its capabilities and market reach through complementary acquisitions. As acquired businesses integrated into the corporation, disparate Human Resources (HR) policies and the need for standardized HR processes and systems became increasingly evident. To support the organization’s growth, goals, and objectives,
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