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Manage through Industry Disruption with a Proven Utility Business Planning Approach

August 16, 2021

Leading through Turmoil

Faced with macro challenges that threaten the traditional utility business model—stagnant demand, the emergence of distributed resources, decarbonization, unpredictable energy markets, increased regulatory pressures, and lingering impacts of COVID-19—utility leaders are under pressure to simultaneously reduce cost and improve performance.


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Driving Success with HR Competency Assessments

August 11, 2021

How Competency Data Helped a Healthcare System Enhance Transformation

Given a constantly changing healthcare landscape and extreme demand, business leaders are looking to human resources (HR) to support the organization in new and innovative ways. Identification of the competencies needed to enable an HR team of the future and place the right people in the right roles to better support the organization has never been more critical.


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Key Considerations for Implementing Live Chat in Your Service Center

August 3, 2021

Are you considering transforming your service delivery model but are unsure about what capabilities and tools to include at launch? Have you been considering advancing your existing shared services center or contact center to the next level by implementing chat capabilities? You’re not alone.


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Coal’s Accelerated Burn

July 28, 2021

Stakeholder Analysis Case Study For a Coal Plant Retirement

Introduction

As coal-fired power plants represent a significant share of North American carbon emissions, shifting away from coal and other carbon-intensive fuels towards cleaner energy sources has become an urgent goal. Many utilities have committed to closing coal plants and replacing them with renewable energy sources. Coal plant retirements have increased in North America, aligning with Utility Industry efforts to pursue clean energy goals. As utilities develop their long-term asset strategies, they must consider not only the financial implications of retiring coal plants, but the human element as well.


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Build Your Own Texas: Tex Mix – The Generation Mix You Have vs. The Generation Mix You Could Have

July 27, 2021

Episode 1

There has been a lot of discussion with respect to the Texas electricity grid this year, particularly since Winter Storm Uri hit the state in February 2021. Regulators, utility executives, and customer advocacy groups are reviewing and
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Transmission in the United States: What Makes Developing Electric Transmission So Hard?

July 26, 2021

Electric transmission is a critical part of the energy industry, posing many challenges to meeting the clean energy goals of states, cities, utilities, and private corporations. The new high-voltage transmission will be critical to integrating large-scale renewable resources, balancing the grid over greater distances, and accommodating the additional load anticipated due to electrification. Some estimates suggest that transmission capacity may need to double or triple to facilitate the clean energy
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Carbon Reduction Begins with Carbon Accounting

July 20, 2021

As investors and consumers increase their focus on sustainability, establishing carbon reduction or net-zero goals has become table stakes among industry leaders. According to a recent report from Data-Driven EnviroLab and the NewClimate Institute, the number of businesses that established net-zero goals increased threefold from 500 at the end of 2019 to more than 1,500 during the first nine months of 2020. Many of these net-zero pledges target full decarbonization by 2050, quickly becoming the benchmark for company climate pledges.


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2020 Corporate Responsibility Report

July 15, 2021

A Message from Our CEO

Twelve months ago, at the time of our first Corporate Responsibility Report, we had just started understanding how to function in a COVID-19 world. Today, we are still operating in a very different world and in a very different way than we did before the pandemic, but we are starting to see some light at the end of the tunnel. As we move deeper into 2021 and look back at our performance in 2020, we are working to understand how our work and delivery have changed, but we are ensuring we remain true to our principles and values as a firm. Our core beliefs remain intact. Publishing this update to our Corporate Responsibility Report is an important step for ScottMadden to solidify our commitment to lead on Environmental, Social, and Governance (ESG) issues.


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Employee Spotlight: George Penton

July 1, 2021

George Penton joined ScottMadden as a director in 2014. With nearly 20 years of prior experience in finance, accounting, and accounting technology, he brings incredible knowledge and expertise to the firm’s corporate & shared services practice. These experiences include shared services design, implementation, and management, post-merger integration, and technology implementation. George holds a B.A. in accounting from Barry University and an M.B.A. from Nova Southeastern University.


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Combating Turnover Using People Analytics

June 29, 2021

Using HR Data to Identify and Retain Critical Talent

An Introduction to a Common Problem

Companies in competitive markets face a multitude of challenges related to their critical talent. Chief among these challenges is high turnover rates for in-demand and skilled employees. If left unaddressed, this kind of employee turnover can lead to deteriorating service quality, a disengaged workforce, and poor financial performance.


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Massachusetts Releases Roadmap to Achieve Net-Zero Emissions by 2050

June 21, 2021

The Commonwealth of Massachusetts (Commonwealth) committed to a target of net-zero emissions by 2050, which was codified in legislation in March 2021. In addition, the Massachusetts Executive Office of Energy and Environmental Affairs (MA EEA) published its 2050 Decarbonization Roadmap (the Roadmap) along with
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Protected: HCM Webinar: Practical Solutions to Real HR Shared Services Dilemmas: Getting from Good to Great

June 18, 2021

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