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Tread Carefully with Global Models for Shared Services

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Global Business Services: The Evolving Standard for Global Service Delivery

This article, the first in a series of three, shares the typical global business services (GBS) operating structures and the common implementation pitfalls.

10 Key Findings: Trends in Global Business Services

Trends have shifted in global business services and global shared services operations. This report summarizes the insights and key findings from the results of a global business services and global shared services survey.

Proactively Plan and Shape Your Global Business Service: A Complex, But Rewarding Journey

This report focuses on Global Business Services and highlights why more than 50 percent of companies have evolved to some form of Global Business Services to improve and standardize delivery of support services, leverage infrastructure to scale quickly, and realize savings opportunities.

The Rise of Global Business Services

This complimentary report discusses the characteristics of an effective GBS model, the expected payoffs, and insights needed to expand your geographic, functional, and organizational scopes.

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This article, by Mary Driscoll, senior research fellow at American Productivity & Quality Center (APQC) and ScottMadden partner Brad DeMent, discusses how a well-defined shared services strategy and continuous process improvement mindset can add value to a business.

Contributing Authors

Brad DeMent Partner

May we suggest:

Global Business Services: The Evolving Standard for Global Service Delivery

This article, the first in a series of three, shares the typical global business services (GBS) operating structures and the common implementation pitfalls.

10 Key Findings: Trends in Global Business Services

Trends have shifted in global business services and global shared services operations. This report summarizes the insights and key findings from the results of a global business services and global shared services survey.

Proactively Plan and Shape Your Global Business Service: A Complex, But Rewarding Journey

This report focuses on Global Business Services and highlights why more than 50 percent of companies have evolved to some form of Global Business Services to improve and standardize delivery of support services, leverage infrastructure to scale quickly, and realize savings opportunities.

The Rise of Global Business Services

This complimentary report discusses the characteristics of an effective GBS model, the expected payoffs, and insights needed to expand your geographic, functional, and organizational scopes.

Corporate &
Shared Services

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Learn more about our Corporate & Shared Services practice area.

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Contributing Authors

May we suggest:

Global Business Services: The Evolving Standard for Global Service Delivery

10 Key Findings: Trends in Global Business Services

Proactively Plan and Shape Your Global Business Service: A Complex, But Rewarding Journey

The Rise of Global Business Services

Corporate &
Shared Services

Featured Insights

The Energy Industry Update: The Waiting (Is the Hardest Part)

Transforming in Uncertain Times

Six Symptoms Indicating You Need to Revamp Your Project Management Process and Controls

2022 Corporate Responsibility Report

Top Results

Tread Carefully with Global Models for Shared Services

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