As a major public research university and one of the five largest universities in the country with nearly 50,000 students enrolled, the University of Florida has a long history of established programs in global education, research, and service. The university is similar to other higher education institutions because it has undergone recurring budget constraints while administrative requirements have continued to grow. As a result, the university has been exploring a centralized shared services solution. The university’s CFO chartered a team to stand up a small service center to provide transaction processing for HR and financial processes for the CFO’s office, including finance and accounting, purchasing, contracts and grants, and budget, which reside under the CFO’s umbrella, as well as the privacy office, and university relations administrative units.
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