ScottMadden, Inc., one of North America’s leading management consulting firms, has launched its latest campaign, themed, “The Shared Services Journey: Design and Implementation.” Focusing on designing and implementing a leading practice support function in the right way to produce practical and measurable solutions and outcomes, the campaign serves as a resource to organizations looking to transform their corporate support functions to improve service, gain scalability, increase compliance, and reduce costs.
Organizations are on the journey to work in a faster, smarter, more efficient manner. However, transforming support functions into a top-tier leading practice organization requires a range of knowledge from process redesign to technology design and configuration to change enablement. Throughout this campaign, ScottMadden will showcase its most requested resources both existing and new, related to:
- Planning and launching
- Reducing rework and improving the customer experience
- Gaining leadership buy-in
- Policy standardization and process redesign
- Organization and staffing
- Communication and change enablement
If you are interested in how ScottMadden can assist you in successfully designing and implementing your corporate & shared services, please contact us.